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Terms & Conditions

June 8, 2020 by Andrew Marshal

1. Terms & Conditions

Welcome to the website (the “Website”). This Website is provided solely to assist customers with renting their property. The terms “we”, “us”, “our” and “” refer to The term “you” refers to the customer visiting the Website and/or contributing content on this Website.

This Website is offered to you conditioned upon your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement. Please read the Agreement carefully. If you do not accept all of these terms and conditions, you are not authorized to use this site. Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement in accordance with the Terms and Conditions herein and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.

2. Use of the Website:

As a condition of your use of this Website, you warrant that (i) all information supplied by you on this Website is true, accurate, current and complete, (ii) if you have a account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you and (iii) you are 18 years of age or older in order to register for an account and contribute to our website. (iv) possess the legal authority to enter into this agreement and to use this Site in accordance with all terms and conditions herein. does not knowingly collect the information of anyone under the age of 18. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

Copying, transmission, reproduction, republication, posting or redistribution of the Site Content or any portion thereof is strictly prohibited without the prior written permission of To request permission, you may contact as per our contact form on our website:

Users of the Site will not incur any charges for using the Site in accordance with these Terms and Conditions. However, our services link to third-party websites which are operated and owned by independent service providers or retailers. Such third-parties may charge a fee for use of certain content or services provided on the website. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where provides details of charges on the Site, such information is provided for convenience and information purposes only. in no way guarantees that this information is correct nor is it in anyway responsible for content or services provided on such third party websites.

3. Definitions:

the ‘Service’ means services to assist the ‘Customer’ with the rental of a ‘Property’ they are interested in at the ‘Property Address’ provided by the ‘Customer’ (as set out in the Supplier’s Obligation section of this agreement), and includes any or all of the following:

  1. Transaction Service’ for money transfer between ‘Customer’ & their ‘Landlord
  2. Verify Rental Property Ownership’ provide requested Land Registry Data Searches,
  3. Verify Rental Property’ provide Facetime viewing of rental property.

Additional Services’ are other services separate from the ‘Service’, which the ‘Supplier’ may be requested to provide as needed by the ‘Customer’ and shall be charged separately,

the ‘Supplier’ is Tikili Limited, who provide the ‘Service’ and any ‘Additional Services’,

the ‘Brand Name’ used by the ‘Supplier’ is Gorgeous Apartments, Scam Busters,

the ‘Customer’ is the person(s) who are renting the ‘Property’ from the ‘Landlord’,

the ‘Escrow Agent‘ is the online Provider recommended by the ‘Supplier’ to for the ‘Secure Transfer’ of the ‘Customers Transaction’,

the ‘Landlord’ is the person the ‘Customer’ is renting the flat from with whom the ‘Supplier’ has no legal or commercial or other relationship with. The ‘Landlord’ is set out here ‘For Information Purposes’ only,

the ‘Property’ is the ‘Property’ that the ‘Customer’ is requesting to the ‘Supplier’ to provide the ‘Service’ for,

the ‘Property Address’ is the address provided by the ‘Customer’ by email to the ‘Supplier’, for which the ‘Supplier’ will undertake the ‘Service’ for & at, if the address is incorrectly provided by the ‘Customer’ the ‘Customer’ shall be liable for all additional costs incurred by the ‘Supplier’ for the provision of the ‘Customer’s’ service.

Transaction Service’ is the Escrow Agent Provider(s) recommended by the ‘Supplier’ to for the ‘Secure Transfer’ of the ‘Customers Transaction’,

the ‘Secure Transfer’ of the ‘Customers Transaction’, is undertaken between the ‘Customer’ and the ‘Transaction Service’ ‘Provider’, Tikili Ltd has no legal or commercial or other obligations with the ‘Provider’,

the ‘Customers Transaction’ is the ‘Secure Transfer’ undertaken by the ‘Customer’ using the ‘Provider’, the ‘Customer Transaction’ is governed by the ‘Provider’s’ term & conditions as agreed to by the ‘Customer’ when registering with the ‘Provider’

the ‘Provider’ is an Escrow Agent Company who business involves undertaking secure online financial transactions, which are governed by their terms & conditions,

the ‘‘Verify Rental Property Ownership’ is the provision of ‘Land Registry Search’ for the ‘Property’ address provided by the ‘Customer’ to the ‘Supplier

Land Registry Search’ is an ‘Official Copy’ of Title Register (often called Title Deed, Property

Deed or House Deed) for any land or property online now,

Official Copy’ of Title Register is 1 of 2 main title documents of land and property, and provide official proof of ownership for land and property owners, which provide an up-to-date record of ownership and reveal the name and address of the current owners,

the ‘Verify Rental Property’ is a facetime viewing by smartphone of the ‘Property’ at a time, date and address provided by the ‘Customer

the ‘Services Fees’ are the fees for the ‘Service’ provided to the ‘Customer’ under this agreement and set out in the ‘Invoice & Statement’,

 the ‘Test Transaction Service’ is s test transaction using the ‘Escrow Agent’s’ online application paid for by the ‘Supplier’, which must be undertaken with the ‘Customer’ unless the

‘Customer’ declines the test transaction by email.

Invoice & Statement’ are HMRC compliant ‘Supplier’ documents that are emailed on or within 2 days of the ‘Customer’ ordering the ‘Service’ from the ‘Supplier’.

Additional Service Fees’ are fees charged by the ‘Supplier’ for ‘Additional Services’ separately agreed between the ‘Supplier’ and ‘Customer’ and set out in the ‘Invoice & Statement’. The more common are set out in Appendix 1, Service Price Table,

the ‘Agreement Commencement Date’ is the time and date when ’Customer’ payment has been received in the ‘Supplier’ bank account for the ‘Service’ ordered, the ‘Supplier’ is under no obligation to commence the ‘Service’ until full payment has been received in the ‘Supplier’s’ UK Lloyds Bank account,

‘Cancellation Fees’ are the fees charged by the ‘Supplier’ to the ‘Customer’ when the

Customer’ cancels the ‘Service’ after the ‘Agreement Commencement Date

the ‘Termination Notice’ which can be served by either party, is the notice, which subject to the provisions of this agreement contains the date and time for ‘Cancellation Notice’ of this agreement before the ‘Agreement Commencement Date’,

Cancellation Date’ which can be served by either party, must be served 24 hours before the ‘‘Agreement Commencement Date’, no ‘Cancellation Fees’ will be incurred by either,

the ‘Cancellation Fees’ are the charges incurred by the ‘Customer’ if the ‘Customer’ ‘Termination Notice’ is served on the ‘Supplier’ less than 24 hours before the ‘Agreement

Commencement Date’, which will be advised by the ‘Customer’,

4. Supplier obligations:

  1. The ‘Service’: the ‘Supplier’s’ responsibilities in providing the ‘Service’ are; to fulfil the ‘Customer’s’ request for the ‘Supplier’ ‘Service’ at the ‘Property’ address provided by the ‘Customer’. Principal elements of the ‘Service’ are:
  • Transaction Service’ for money transfer between ‘Customer’ & their ‘Landlord
  • Verify Rental Property Ownership’ provide requested Land Registry Data Searches,
  • Verify Rental Property’ provide Facetime viewing of rental property.
  • Additional Services’ as requested by the ‘Customer’,
  1. Hours of Service: the ‘Supplier’ agrees to provide the ‘Service’ within the hours of 09h00-19h00 Monday to Sunday, including where possible UK Bank Holidays but excluding Easter Sunday, Christmas Day, Boxing Day & New Year’s Day,
  1. The ‘Supplier’ agrees to tender an ‘Invoice & Statement’ to the ‘Customer’ as set out in the ‘Payment Process’ section below.
  1. The ‘Supplier’ must perform a ‘Test Transaction Service’ with the ‘Customer’ at the

Suppliers’ expense, unless the ‘Customer’ declines this in writing by email.

5. Payment Process

  1. The Payment Process works as follows.
    1. The ‘Customer’ confirms the ‘Property Address’ and the ‘Service’ that they require from the ‘Supplier’’,
    2. The ‘Supplier’ confirms by email the ‘Service Fees’ for the ‘Service’ requested by the ‘Customer’.
    3. The ‘’Customer’ confirms by email their acceptance of the ‘Service Fees’ and that the ‘Customer’ wants to in initiate the ‘Agreement Commencement Date
    4. The ‘Supplier’ confirms acceptance of the ‘Agreement Commencement Date’ by issuing the ‘Invoice & Statement’ to the ‘Customer’.
    5. The ‘Customer’ pays the ‘Services Fees’ and at the time and date of payment the ‘Agreement Commencement Date’ starts between ‘Supplier’ and the ‘Customer’.
  1. A Supplier Invoice and Statement will be provided to the ‘Customer’ for each ‘Property Address’ in accordance with HMRC guidelines and as set out in this agreement.

6. Additional Services:

  1. Additional Services: From time to time the ‘Customer’ may request that the ‘Supplier’ undertake ‘Additional Services’ that are not included in the ‘Service’ as defined above and which normally attract additional payments. The most common ‘Additional Services’ and their costs are set out in The Service Price Table Section at Appendix 1.
  1. Other ‘Additional Services’ not set out in the Service Price Table Section may be agreed between the parties by email as needed.
  1. Unless: a) separately agreed between the parties or: b) are set out in the Service Price

Table then ‘Additional Services’ charges will be the item cost incurred, as set out in a retailer receipt supplied to the ‘Customer’, plus time. There is a minimum time charge of one hour, which is set out in The Service Price Table Section. After one hour the hourly rate is charged in increments of 30 minutes.

7. Payment Terms:

  1. Payment Terms:
  1. Service of Invoice & Statements: the ‘Supplier’ shall send an ‘Invoice & Statement’ to the ‘Customer’ within two (2) working days of the ‘Customer’ acceptance of the ‘Supplier’ ‘Service Fees’. The ‘Invoice & Statement’ shall relate to all activity for the ‘Property Address’ provided by the ‘Customer’.
  2. Invoice & Statement: shall set out ‘Services Fees’, and ‘Additional Service’ charges (if applicable) for the ‘Property Address’.
  3. Payment Terms: the ‘Service Fees’ on the ‘Invoice & Statement’ shall be paid in full by the ‘Customer’ to the ‘Supplier’ before the any work starts. For the purpose of clarity, the ‘Agreement Commencement Date’ is does not start until full payment is received in the ‘Suppliers’ Lloyds, UK Bank Account, details of which are on the ‘Invoice & Statement’,
  1. Invoices by email: ‘Invoices & Statement’ shall be submitted by email only.  

8. Customer obligations:

  1. The ‘Customer’ agrees to pay the ‘Service Fees’ as set out on the ‘Invoice & Statements’ within 48 hours of receipt of the email sent containing ‘Invoice & Statements’
  2. The ‘Property’: The ‘Customer’ agrees to provide the ‘Supplier’ with the correct ‘Property Address’ and the ‘Landlord’s’ contact details,
  3. The ‘Customer’ confirms (by signing this agreement) that they have the permission of the ‘Landlord’ for the ‘Supplier’s’ representative to attend the ‘Property’ and meet the

Landlord’ or their representative.

  1. The ‘Customer’ is responsible for ensuring they have the correct ‘Property Address’ to enable the ‘Supplier’ to ‘Verify Rental Property Ownership’. Failure to provide the correct ‘Property Address’ may result with incorrect ‘Land Registry Searches’ being provided to the ‘Customer’. In these instances, the ‘Customer’ shall have to pay for new ‘Land Registry Searches’.
  1. The ‘Customer’ is responsible for providing the correct ‘Property Address’ and arranging the time and date for the ‘Supplier’ to undertake the ‘Verify Rental Property’. Failure to provide the correct ‘Property Address’ or for the ‘Landlord’ to arrive at the agreed time may result with the ‘Verify Rental Property’ being rebooked for another time and date. In these instances, the ‘Customer’ shall have to pay for rebooked ‘Verify Rental Property’.
  1. The ‘Customer’ agrees to undertake a ‘Test Transaction Service’ with the ‘Supplier’ at the ‘Suppliers’ expense, unless the ‘Customer’ declines this in writing by email.
  1. Supplier Invoice: The ‘Customer’ agrees to pay invoices as set out in the ‘Payment Terms’ in this agreement.

9. Insurance:

  1. Liability Insurance: the ‘Supplier’ does not provide, as part of this agreement, any insurance for death, personal injury or theft (for the ‘Customer’ or the ‘Property’) to the ‘Customer’ during the period of this agreement and are the ‘Customer’s’ Liability.
  1. The Customer agrees by entering into this agreement, to provide Insurance, if insurance is required.

10. Notices:

  1. Use of Email: All Formal Notices and Invoices shall be served by email between the parties. It is the responsibly of the Party sending the Notice or Invoice clearly to set out a Respond By Date for Notices and a Pay By Date for Invoices. If the Party sending the Notice or Invoice does not receive Response or Payment by the date set out it is the responsibility of the Party sending the request to follow up with a Telephone call before commencing other actions.

11. Termination:

  1. Termination Notice: Either party shall be entitled to terminate this Agreement (‘the Agreement’) at any time by giving the other party 24 hours written notice (‘Termination Notice’). The ‘Cancelation Date’ is 24 hours after the written ‘Termination Notice’ is emailed to either party. There are no penalties for termination.  
  2. Cancellation Date: This is the date and time when this Agreement shall be terminated. Unless otherwise agreed between the parties in writing the ‘Cancellation Date’ shall be 24 hours after the time and date of the email sent containing the ‘Termination Notice’.
  3. Cancellation Fees: The ‘Service’ can be cancelled by the ‘Customer’ any time after the ‘Agreement Commencement Date’ for any reason. The ‘Customer’ shall receive an:
  1. 75% refund of their ‘Service Fees’ if they cancel up to the end of the 24th hour after ‘Agreement Commencement Date’,
  2. 50% refund of their ‘Service Fees’ if they cancel after the end of the 24th hour but before the end of the 72th hour after ‘Agreement Commencement Date
  3. Cancellation after the 72nd hours shall not be entitled to a refund.

12. Other:

    1. Governing law: Law of England
    2. Exclusive Jurisdiction: Except as noted in the section entitled “Arbitration” below the Courts of England shall have exclusive jurisdiction to settle any claim or dispute which may arise out of or in connection with this agreement. All matters and all communication shall be conducted in English.
    3. Arbitration by Mutual Agreement: If the parties agree, disputes arising in connection with this Agreement may be settled under the Rules of Conciliation and Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with their rules. Agreement to use arbitration for any dispute to be in writing between the parties.
    4. The arbitration shall be held in England and the language of the procedure shall be English.
    5. The decision of the arbitrator(s) to be final and binding on both parties. The Parties consent to the exclusive jurisdiction of the Courts of England for enforcement of the decision of the arbitrator(s).
    6. Both parties agree by signing this agreement that they shall be responsible for their owns courts incurred through arbitration.